James and I both started working at Keystone Data Analytics in 2019, right before the pandemic. We were pretty good friends. Every Friday, we went out for drinks with a few of the other software engineers. But like most tech companies, Keystone went fully remote in 2020, and James and I lost touch. James always kept his camera off in meetings. For four years, I didn’t see his face. Then one morning, he turned his camera on by mistake. What I saw was so horrible, I’ll never forget it. “Does anyone have any blocks?” Aisha asked, during our morning standup. “The time-series graphs don’t look right,” James said. “I think there’s something going on with the date logs.” I was the one who’d written the logging code, so I told James I’d look into it. Keystone developed data analytics platforms for government organizations. We’d recently signed a billion-dollar contract to build a new platform for a CIA research project. Everything about the project was very hush-hush. We were all forced to ob...
I've worked as a bank teller for about three years now and I've had some wild interactions but this one from last week takes the cake. Guy walks in around 2pm on a Tuesday. No appointment, no phone call ahead, nothing. He walks straight up to my window and says he needs to withdraw $10,000 in cash. Right now. I smile and ask if he called ahead to arrange the withdrawal. He looks at me like I just asked him to solve a calculus problem. "Why would I need to call ahead? It's my money." I explain, as politely as possible, that we're a smaller branch and we don't keep that much cash in our drawers or even in the vault most days. For large cash withdrawals, we ask customers to give us 24-48 hours notice so we can make sure we have the funds available. Standard banking stuff. Every bank does this. He is not having it. "So you're telling me I can't access my money that I deposited in your bank?" I try to explain that he absolutely can access his...